Resume

Responsible for managing pricing strategies and ensuring customer satisfaction across short term rental, focusing on competitive rates and excellent guest experiences.

Creating and developing websites for clients as a freelancer, focusing on intuitive user interfaces and optimal performance.

Ensured smooth shift operations by coordinating the team and organizing tasks, maintaining high standards of quality and service.

Enhancing digital experiences for medical professionals by developing user-friendly websites, collaborating with UX designers and optimizing performance.

Consistent and fast service delivery in a high-pressure environment, with strong focus on quality and customer experience. Recognized as “Partner of the Quarter” for Q4 2023.

Developing software for ZUND/DUST stations, optimizing PMS to enhance quality, reduce CT, and minimize MW through data-driven improvements.